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Privacy Policy

Last Updated: April 2026

Texas Tissue Converting LLC (“Texas Tissue,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, texastissue.com, or interact with us online.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

A. Information You Provide Directly

This includes information you submit through forms, such as:

  • Name
  • Email address
  • Phone number
  • Company name
  • Message content
  • Any files or attachments you upload

B. Information Collected Automatically

When you visit our website, we automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages viewed
  • Time spent on pages
  • Referring website
  • General location (city/state level)

This information is collected through cookies, analytics tools, and server logs.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide customer support
  • Process requests for quotes or product information
  • Improve website performance and user experience
  • Analyze website traffic and usage trends
  • Maintain security and prevent fraud
  • Comply with legal obligations

We do not sell personal information.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functions
  • Remember your preferences
  • Analyze website performance
  • Improve user experience

You can manage or disable cookies through your browser settings. If you disable cookies, some features of the site may not function properly.

4. Legal Basis for Processing (GDPR‑Aligned)

Although we primarily operate in the United States, we align with global privacy standards. We process personal information based on:

  • Consent (when you submit a form)
  • Legitimate interest (website analytics, security)
  • Contractual necessity (responding to business inquiries)
  • Legal obligations (record‑keeping, compliance)

5. How We Share Information

We may share your information with:

  • Service providers (hosting, email delivery, analytics, security)
  • Professional advisors (legal, accounting)
  • Government authorities when required by law

We do not sell or rent your personal information.

All third‑party service providers are required to protect your information and use it only for the services they provide to us.

6. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes described in this policy
  • Comply with legal and regulatory requirements
  • Resolve disputes
  • Maintain business records

Contact form submissions are typically retained for up to 24 months, unless required longer for legal or operational reasons.

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Delete your information
  • Opt‑out of marketing communications
  • Restrict or object to certain processing
  • Withdraw consent at any time
  • Request a copy of your data (data portability)

To exercise any of these rights, email us at info@texastissue.com.

8. Security Measures

We use administrative, technical, and physical safeguards to protect your information, including:

  • Encrypted website connections (HTTPS)
  • Access controls and authentication
  • Secure servers and firewalls
  • Monitoring for suspicious activity

No method of transmission or storage is 100% secure, but we take reasonable steps to protect your data.

9. Messaging Frequency

If you choose to contact us, submit a form, or request information, we may send you follow‑up messages related to your inquiry. These communications may include confirmations, responses from our team, or additional details needed to complete your request.

We do not send recurring marketing messages, promotional SMS, or automated outreach unless you have explicitly opted in to receive them.

You can opt out of non‑essential communications at any time by replying “STOP” (for SMS, if applicable) or by contacting us at info@texastissue.com. Essential service messages related to safety, legal notices, or active business relationships may still be sent as required.

 

10, Third‑Party Links

Our website may contain links to third‑party websites. We are not responsible for the privacy practices or content of those sites.

11. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly.

12. International Data Transfers

If you access our website from outside the United States, your information may be transferred to and processed in the U.S. We take steps to ensure appropriate safeguards are in place.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of the website means you accept the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us:

Texas Tissue Converting LLC 1101 Conroe Park West Dr. Conroe, TX 77303 Phone: 281‑821‑0429 Email: info@texastissue.com